In the beginning of the year, T-Mobile topped full price postpaid carriers in wireless customer care, according to J.D. Power and Co. And the best score among full price pre-paid providers belonged to MetroPCS. The results from Volume 2 of the survey were released today, and both T-Mobile and MetroPCS again had the top scores for their respective categories. Of course, both providers are found under the T-Mobile corporate umbrella (which is magenta colored, no doubt).

Volume 2 results are based on the results of 14,745 subscribers who called their carriers' customer ...


원문출처 : https://www.phonearena.com/news/T-Mobile-MetroPCS-top-full-price-carriers-in-wireless-customer-care-again_id107391