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Microsoft is replacing some Surface Pro 4 units that failed following firmware update
- 뉴스봇
- 조회 수 27
- 2018.11.19. 05:15
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July 26th is a date that some Surface Pro 4 owners will never forget. For on that date, a firmware update disseminated by Microsoft froze the touchscreen on a number of Surface Pro 4 tablets. The initial complaint, lodged on a Microsoft community web page, complains that while functions related to the keyboard and pad do work, allowing the user to scroll and zoom, there is no reaction on the screen to a touch.
Other problems mentioned in the post include the inability to turn on the device except with a very long press on the power button, restarts that take much longer ...
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