We reported last week that many Metro by T-Mobile subscribers complained they are charged a $15 fee when they change their phones with their pre-paid account. Although not everyone was charged the $15 swap fee, there were quite a lot of customers who took it on reddit and the carrier's forums to complain about the matter.

Although the fee has been around for quite some time, customers would be able to call customer service and get the $15 waived. However, the option to waive the fee was no longer available to subscribers starting last week.

Today, Metro by T-Mobile confirmed it has ...


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