미니 You are the consumers closest to Samsung
- iceuniverse
- 조회 수 933
- 2024.07.12. 18:03
You are Koreans, no one is closer to Samsung than you, and Samsung is also the easiest to listen to your suggestions.
I hope you can report the poor animation, poor system response, heating and freezing of One UI on smartphones and watches through channels such as Samsung Community. Samsung's negative optimization has wasted such powerful AP.
These problems have existed for a long time. If you don't criticize Samsung more severely, I'm afraid it will continue to make mistakes.
It's time to put some pressure on Samsung. Don't pamper it, but criticize it directly and seriously.
You are a consumer, you are God.
Let me give you an example of how Chinese consumers do it.
Take Xiaomi as an example. Xiaomi's previous system optimization was very poor. Chinese Xiaomi users criticized Xiaomi's company account collectively on social media many times, and even began to express their dissatisfaction on the account of Xiaomi's president Lei Jun. Later, Lei Jun got angry and almost fired the leader in charge of OS. Later, Xiaomi began to actively optimize the system experience, and then Xiaomi's reputation also improved.
번역:
여러분은 한국인이고, 여러분보다 삼성과 더 가까운 사람은 없으며, 삼성은 여러분의 제안을 가장 쉽게 들을 수 있는 곳이기도 합니다.
삼성 커뮤니티와 같은 채널을 통해 스마트폰과 시계에서 One UI의 애니메이션 불량, 시스템 응답 불량, 발열 및 정지 현상을 신고해주셨으면 합니다.
삼성의 부정적인 최적화로 인해 강력한 AP가 낭비되었습니다. 이러한 문제는 오랫동안 존재해 왔습니다. 삼성을 더 심하게 비판하지 않으면 삼성이 계속 실수를 할까봐 두렵습니다.
이제 삼성에 압력을 가할 때입니다. 애지중지하지 말고 직접적이고 진지하게 비판하세요. 당신은 소비자이고, 당신은 신입니다.
중국 소비자가 어떻게하는지 예를 들어 보겠습니다. 샤오미를 예로 들어 보겠습니다. 샤오미의 이전 시스템 최적화는 매우 열악했습니다.
중국 샤오미 사용자들은 소셜 미디어에서 샤오미의 회사 계정을 여러 차례 집단적으로 비판했고, 심지어 샤오미의 레이쥔 회장 계정으로 불만을 표출하기 시작했습니다.
나중에 레이 준은 화가 나서 OS를 담당하는 리더를 해고할 뻔했습니다. 이후 샤오미는 시스템 경험을 적극적으로 최적화하기 시작했고 샤오미의 평판도 좋아졌습니다.
The greatest problem is that the majority of people still buy Samsung no matter what. And most of the people buying Samsung doesn't consider buying another Android brand. It's obvious in here Korea(where there are no Android competeitors), and is also true in US too.
If they really wanted to make a difference in optimization and animation, they would have done it when they launched Galaxy M series in India, where there are many consumers sensitive to performance and optimization. However, not lot has changed since then.
I have to conclude that Samsung has no intention to put more resource onto this matter, because it wouldn't help them anyway. Will this be a strategic and economic planning? Or start of an eventual slumber into doom? Only time will tell.
Large tech companies often do not pay close attention to consumer feedback. In the case of Xiaomi, their market share within China is not very high, and they are relatively perceived as a budget brand. Therefore, I believe Xiaomi places more importance on consumer feedback compared to other companies in order to improve their brand image.
Your hostility is obvious and I don't like it.